Contact Us
We’re here to assist you. Please use the information below to get in touch with our team.
Email: support@townmarket.shop (Preferred for support and returns)
Phone: +1 (808) 500-6356
Office Address (Physical Location):
515 Alakawa St, Honolulu, Hawaii, 96817-5764, USA
(This is our business office, verifiable on Google Maps. Not a return receiving address – please contact us for return instructions.)
Website: townmarket.shop
Live Chat: We encourage you to use our live chat feature for immediate assistance. The chat widget is usually available during business hours (Mon-Fri, 9am-5pm HST).
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Hawaii Standard Time). Orders placed after 5:00 PM UTC-8 (which corresponds to specific HST cut-off) are processed the next business day. See our Shipping Policy for details.