Terms of service

Last updated: March 2025

These Terms of Service (“Terms”) govern your use of the website townmarket.shop (the “Site”) and your purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms.

1. Service Scope and Acceptance

townmarket.shop sells products online to customers located in the United States only. We do not accept orders for international shipping. We do not offer customized or personalized products; all items are sold as described. By placing an order, you confirm that you are a resident of the USA and that the shipping address is within the 50 states.

2. Account Registration

You are not required to register for an account to browse the Site or make a purchase. You may checkout as a guest. If you choose to create an account (e.g., to save your information), you are responsible for maintaining the confidentiality of your account credentials.

3. Account Security and Prohibited Conduct

You agree to provide accurate and complete information when making a purchase. You are prohibited from using the Site for any unlawful purpose, attempting to gain unauthorized access to our systems, or interfering with the proper functioning of the Site. We reserve the right to terminate any account or refuse service if these Terms are violated.

4. Pricing, Taxes and Fees

All product prices are listed in USD. Prices do not include shipping (which is free) or taxes. Applicable sales taxes will be calculated and added at checkout based on your shipping address and applicable state laws. There are no hidden or optional fees; all charges are disclosed before order confirmation.

5. Payment Methods

We accept PayPal only. By selecting PayPal, you agree to PayPal’s terms. The payment process is as described in our Payment Policy. For cancellations, any non-refundable PayPal fees are your responsibility as they are levied by the payment provider.

6. Shipping, Returns, and Refunds

Our Shipping Policy and Refund Policy are incorporated into these Terms by reference. Please review them carefully. In summary:

Free standard shipping to all 50 states, no express options.
Returns only accepted for defects or shipping damage; must be reported within 72 hours of delivery for damage.
Refunds issued to original payment method (PayPal) after inspection. Shipping damage/defect returns: we provide return label.
Non-defective returns are not accepted.

7. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of townmarket.shop or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited. The townmarket.shop name and logo are trademarks of our company.

8. Disclaimer of Warranties

To the fullest extent permitted by law, we provide the Site and products “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose. We do not warrant that the Site will be error-free or uninterrupted.

9. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your information.

10. Modification and Termination

We reserve the right to modify or discontinue any part of the Site or these Terms at any time without prior notice. Your continued use of the Site after changes constitutes acceptance of the new Terms.

11. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to your purchase or use of the Site shall be governed by the laws of the State of Hawaii, without regard to its conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located in Honolulu County, Hawaii. You consent to the personal jurisdiction of such courts.

12. Contact Information

For any questions about these Terms, please contact us at support@townmarket.shop or by mail at 515 Alakawa St, Honolulu, HI 96817-5764, USA.

Note: This document does not contain any clause claiming “final interpretation” or unilateral discretion that violates GMC guidelines.